Internal documents reveal that Apple intends to grant 'right to repair' Apple products
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Apple has limited the ability to repair broken Apple products to Apple Stores and resellers registered as 'Authorized Service Providers.' On the other hand, there is also a growing movement claiming that 'everyone has the right to repair their own products,' and 'Judging from Apple's internal documents obtained, Apple has a policy of recognizing the right to repair. 'The Motherboard of technology media has reported.
Internal Documents Show Apple Is Capable of Implementing Right to Repair Legislation-Motherboard
https://motherboard.vice.com/en_us/article/d3mqna/internal-documents-show-apple-is-capable-of-implementing-right-to-repair-legislation
As Apple made an in-house presentation entitled 'Apple Genuine Parts Repair' as of April 2018, Motherboard obtained this presentation material. In the presentation, Apple will provide independent repair companies with services such as diagnostics software for Apple products, a variety of genuine Apple repair parts, and training on repair methods.
These responses to independent repairers are almost the same as those required by activists seeking to acknowledge the right to repair. Kyle Wiens, CEO of iFixit , who disassembles the latest gadgets and publishes information related to repairs, 'This move follows the framework of the right to repair. Currently, Apple has only repaired a huge chain We do not offer related services, but Apple will be able to offer equivalent service to all repairers, 'said Motherboard.
Many technology companies are trying to get the right to repair their devices by limiting the right of external independent vendors and consumers to repair. However, in recent years there has been a growing movement to restore the right to repair to the hands of consumers, and in the United States, a bill has been introduced to protect the right to repair the consumer in several states.
A movement is underway to allow anyone to permanently acknowledge the right to 'repair' all equipment at the legal level-GIGAZINE
On the other hand, big companies like Apple have done various lobbying activities to prevent the expansion of the right to repair. In Nebraska, Apple lobbyists said, 'If people recognize the right to repair products they purchase, the area becomes a hacker's mecca,' while expanding the right to repair means consumer safety and security. They made claims that they threatened and hampered innovation.
However, as long as you look at the in-house presentation materials you obtained, Apple seems to have a policy of granting the right to repair, Motherboard says. Although the specific content as to which service provider to provide repair service is unknown, in addition to over 3700 authorized service providers, repair vendors in the US, UK, Dubai, etc. have already turned to Apple diagnostic tools It is said that it has gained access.
It is said that the contents asserted in this presentation are different from the service provided by Apple for 'authorized service providers'. The accredited service provider can only perform certain types of repairs, and if it is necessary to send the product to Apple if it requires unauthorized repairs, this effort is for all types of repairs on the part of the vendor It is possible to do.
by Ryan Ozawa
'Apple's trying to expand its right to repair leads to a broader right to repair,' said Nathan Proctor, a leader of the US PIRG , a consumer rights group, and people's activities are Apple's policy. It will prove that it has changed. '
On the other hand, despite the fact that Apple has made a concession on the right to repair, there are claims that the consumer's right to repair is still limited. 'Apple's response is an attempt to reduce pressure from the public,' said Mr. Wiens, and Proctor also said, 'Consumers are not yet free to repair their purchased products.' And pointed out. We will continue to work for the right to repair.
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