Microsoft agrees to provide users with Xbox and Surface parts
In recent years, there have been increasing calls for the establishment of a 'right to repair' with the aim of allowing users to freely repair home appliances and electronic devices. Meanwhile, Microsoft has agreed with an investor group to work towards establishing a 'right to repair.' As a result, the Xbox series and Surface series will be freely repairable in the future.
Microsoft Agrees to Expand Consumers' Repair Options — As You Sow
Bowing to investors, Microsoft will make its devices easier to fix | Grist
https://grist.org/accountability/bowing-to-investors-microsoft-will-make-its-devices-easier-to-fix/
In many cases, users cannot freely repair their own devices, such as smartphones and notebook PCs that are no longer covered by the warranty when disassembled, or repair parts are not available on the market. In order to overcome this situation, there has been an active movement in recent years to publish the blueprints necessary for repairs and to supply repair parts. Laws that guarantee 'the right to do' have come into force.
As part of the move to seek such a 'right to repair,' As You Sow , an investor group, submitted a shareholder resolution in June 2021 requesting Microsoft to provide product repair procedures and parts. At that time, Kelly McBee , waste program coordinator at As You Sow, said, 'Users buy new devices to pursue Microsoft's goal of'achieving carbon negatives by 2030'. We need to make the device easier to repair than we do, and the first step in doing so is to provide users with repair tools, parts, and blueprints. '
And on October 7, 2021, As You Sow issued a statement titled 'Microsoft has agreed to expand user repair options.' According to the statement, Microsoft said, 'We are conducting a third-party investigation to assess the environmental and social impacts associated with increased access to repairs by users, and the Surface series and Xbox series to increase access to repairs. To launch a new mechanism to 'provide parts and repair documentation to repairers other than Microsoft's authorized service providers' and 'launch a new mechanism to promote consumer repair options' He agreed. In response to this agreement, McBee said, 'I am impressed that this agreement will allow us to receive repair services outside of Microsoft's authorized repair shops.'
'This is a huge and groundbreaking move. Microsoft has voluntarily agreed to establish the right to repair,' said Kyle Wiens, CEO of electronics repair company iFixit. We welcome you.
This is a huge, landmark move. Microsoft has voluntarily agreed to implement Right to Repair. Https://t.co/aux6l8WWAA
— Kyle Wiens (@kwiens) October 7, 2021
In a statement, McBee also said, 'We commend Microsoft for its integrity in setting up a forum for discussing this agreement and hope that other manufacturers will follow Microsoft. Microsoft's actions will extend the life of the device through repairs. That's essential to achieving our climate change goals, and it shows that Microsoft is taking it seriously, 'he said, establishing a' right to repair 'not just for users, but for the global environment. It claims to be very beneficial.
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