Clearly that the majority of new car owners are complaining about equipped car navigation systems and navigating with smartphones

ByYun Huang Yong

Many new cars are equipped with car navigation systems, but a new survey has revealed that many owners will navigate using smartphones instead of car navigation systems.

Most drivers who own cars with built-in GPS systems use phones for directions - Oct. 10, 2016
http://money.cnn.com/2016/10/10/autos/car-navigation-frustration/index.html


Market research companyJ. D. PowerHas asked owners within 90 days after purchasing a new car a survey on technology related to navigation, entertainment, safety, etc. of the latest technology carried by the new car, specifically the automatic brake system and lane keeping system I announced the result I made.

In the survey, we evaluated the satisfaction level for various technologies with a score of 1000 points perfectly, and the average was 730 points. Among them, the satisfaction level of the car car navigation system seems to be 687 points which is much lower than other technologies. According to the survey, two-thirds of new car owners answered, "Even though cars are equipped with car navigation systems, they have navigated with smartphones and portable navigation devices." In addition, about one-third answered that "we have set aside for car-mounted car navigation systems in less than two weeks and have shifted to navigation on smartphones and portable navigation devices." In addition, more than half said that they said that they do not use car-mounted car navigation systems on the car at all.

ByIQRemix

According to the survey, the most dissatisfied point with car navigation systems equipped with cars was that "much effort is required to set the destination." In car navigation systems, it is necessary to input the address of the destination from the menu screen or to touch the button repeatedly from the search category to set the destination, so it is frustrating when the destination can be set when There should be many people. There are car navigation systems equipped with voice input function, but it may be necessary to repeat input many times if voice command is misidentified. Also, most of the car navigation systems are designed to lock the operation during driving, and few people are frustrated with this.

Today, many cars have a system that displays applications of smartphones, such as Google's Android Auto and Apple's CarPlay, on a car's display. If these are used, it will be possible to use the easy-to-use navigation system of the smartphone while riding in the car, but JD Power says that many of the new car owners are not even aware of it.

BySam Churchill