How to use the official form which can notify you if there is an annoying Airbnb host in the neighborhood

ByAirbnb

Airbnb, the world's largest vacant room share site, has set up an inquiry form that can notify Airbnb when there are annoying hosts that are causing troubles such as noise and garbage in their neighborhood. The details of the caller can be confused to the other party, and Airbnb who received the report investigates the trouble contents and deal with it, so I tried using what actually forms.

Inquiries from Airbnb neighbors
https://www.airbnb.jp/neighbors

The newly installed "Inquiry from Airbnb neighbors" page looks something like this.


When sending the trouble, the person in charge of Airbnb confirms the contents of the trouble and if it can be specified that it is a posting property, it will tell complaints from the neighborhood. You can also report by listing URL or address only.


So, first click on "Choose a problem" and click on "Choose a problem" to "Noise, disturbance, party", "Public space (parking lot, garbage collecting place etc.)" "Concern over general hosting in the neighborhood" "Personal safety or crime Select the applicable trouble from "Act".


When choosing a trouble, the input field of name, mail address and telephone number (optional) is displayed. Enter necessary information and click "Next".


The following confirmation mail will be sent to the email address you entered. Click "Confirm email".


If you know the listing (property information) of the host in question, enter the URL. If you know "I know Airbnb's host, but I do not know which page," you can also enter an address to notify you.


Scroll down and enter the contents of the trouble and the occurrence date and time of the trouble. This is a message addressed to the problem host, and the input contents are transferred as it is.


Further scrolling, there is an entry column for "I want to tell only Airbnb" and a check box "Send contact information to applicable host". If you uncheck it, your information will not be known to the host. Although it is possible to put a check in cases such as "I want to tell you directly, but the host is not resident in the property", it is basically better if you do not do trouble on aggregate property between themselves. By clicking "Send trouble content" you will be able to send complaint comments to the host via Airbnb.


In addition, the host receiving the report from this inquiry form needs to deal with the guest so as to improve the trouble contents. If the improvement still does not appear, it is said that correspondence such as stopping the Airbnb account or deletion of the account is taken.

New Resource for Neighbors
http://blog.airbnb.com/new-resource-for-neighbors/

Airbnb Japan has announced in March 2016 that it will carry out "tax collection agency", "establish inquiries reception desk of neighboring residents", "provide disaster information" and "collaboration with police", one of which is realized It will be done. Neighborhood residents' inquiry form has been launched worldwide, but in the future the above service according to the situation of Japan is going to appear.

Regarding the host of the private accommodation service "Airbnb" so that neighboring residents can make complaints and comments - GIGAZINE