Apple announces the recall of Beats speaker as "it may cause fire"

Apple is a portable Bluetooth speaker that the company sells "Beats Pill XLRecall (voluntary collection) of announced. Fire prevention due to abnormal heating of the battery As safety concerns may arise, users who receive collection can receive refund of payment amount of 39,000 yen.

Beats Pill XL Speaker Recall Program - Apple Support
http://www.apple.com/support/beats-pillxl-recall/

Beats Pill XL Speaker Voluntary Recovery Program - Apple Support
http://www.apple.com/jp/support/beats-pillxl-recall/


The subjects of the recall program are:Beats by Dr. Dre Pill XL SpeakerThere is only one type. It is a large model characterized by a powerful sound with a width of 34 cm and a weight of 1.5 kg, released in December 2014 in Japan. Five colors of black, white, pink, metallic sky, titanium were on sale.


This time, as a problem of fire protection safety, Apple voluntarily collects the product after requesting to stop using Beats Pill XL speaker. It is overseas mediaThe VergeAccording to the study, Apple said that the Beats Pill XL speaker had overheated and received 8 reports from users that it actually flames up. The user can receive an Apple Store credit of 39,000 yen in return for collecting the product or receive the same amount of refund to the designated bank account.

The flow of returned goods / refund is as follows.

· First, customer's sideThis web formPlease fill in and submit. This will be an application for this program.

· We will contact you from Apple later to arrange return of your Beats Pill XL speaker.

· When your Pill XL speaker arrives at Apple, we will refund it by Apple Store credit or bank transfer within about 3 to 4 weeks.

In addition, please be aware that returning procedures can only be done from the Web form, and sales stores do not accept returns.