Do not put the Osaka Gas Service Shop inside the house
The above picture is an outlet of a gas water heater located in the second floor kitchen of my parents house, but it is already torn. Moreover, it examined further "Clearly someone intentionally cut it with a cutterIt was evident that it was an evidence. This was discovered by a painter of outer wall paint before painting, and it taught by saying that "If it leaves as it is, there is a risk of electric leakage, it can be dangerous, it can cause fire." And just before this discovery"Osaka Gas Service Shop" came to "gas equipment inspection patrol" and is touching this water heaterWhat is the point ... ....
When asked what kind of inspection it would be like, "Osaka Gas Service Shop" and "Osaka Gas" asked, the fact of astonishment revealed. Actually, "Osaka Gas Service Shop" uses Osaka Gas' logo and name, but it was not "Osaka Gas". It is a such a fool.
So, I asked a variety of questions, including what I would do to "Osaka Gas Service Shop" and "Osaka Gas".
First this is the state just after discovery. If you look at it at once, it looks just like a line of something ... ....
Actually this is how it is. It was supported only by a thin core line inside, it was in an unexposed state. Naturally this is a place exposed to the weather and rain, so there is a possibility that it may be a matter of time that it will cause a fire etc. if left unattended like this.
The scene is like this. As it is dangerous as it is, the outlet is unplugged. Although it is in the veranda on the second floor, the first floor is much higher than the ceiling height of the ordinary house, and it is also a point that it is difficult to penetrate from the outside.
More closely, the exterior of the pipe is also cut in this way. It is impossible not to notice after inspecting the gas water heater.
So, the outlet was removed, and the pipe was given first aid measures. It will be a catastrophe a little more.
After examining it, I found out that "Osaka Gas Service Shop" came to check right before this. The following postcards are coming before coming.
On the upper right is clearly written "Osaka Gas", and the title is "Notice of gas equipment inspection patrol". The contents are written in bold "Maintenance and inspection of gas facilities
However, if you look closely at the postcard image, it is not "Osaka Gas". The bottom is "Osaka Gas Service Shop". Yes, in fact the "Osaka Gas Service Shop" was not "Osaka Gas".
Osaka Gas Service Shop
http://www.ogssa.com/
Business contentsThe following four.
· Renovation of 'Housing' (system kitchen, system bus)
· Sales and repair of gas appliances
· Gas stopper construction, inner pipe construction, construction design construction
· Opening and closing of gas shutoff at the time of moving home application reception
Among them, "gas stopper construction, inner pipe construction, construction design construction" and "opening and closing application for opening and closing the gas stopper at the time of transfer" are Osaka Gas consignment work. Other than that it does not matter. Despite that, in fact it is said that they are using the "Osaka Gas" marks and names even when selling gas appliances. Osaka Gas' mark is also included in uniforms and automobiles, of course, and it is almost impossible to tell whether Osaka Gas is Osaka Gas Service Shop or not by just looking at it.
And, although it is "business card" handed down at this time, when examining, when you break down after inspection etc., by calling the principal of this business card, you can contribute to achieving that person's norm. If you pass business cards and get in touch, you become sales staff and when you become a sales representative, you will receive 'service income' which is determined one by one to satisfy this norm. For example, if you sell a stove after checking, part of the sales go into it, it is close to the commission system, it seems that the basic sales target etc. are set.
In short, Osaka Gas Service Shop employees "Inspect yourself, make it breakdown later, let me call you directly if you break downIt means that a match pump is possible. For this reason, it is possible to invade with the crest of "Osaka Gas" in the person's house, practically "doing business", called "inspection". It is because of this mechanism that the case of exchanging the whole by saying "It is all replacement" without repairing somewhere just a little broke somewhere.
In order to explain how this is a misleading act, I tried collecting various business cards of "Osaka Gas Service Shop" and "Osaka Gas" so let's see.
This is Osaka Gas.
Osaka Gas' mark and name are in the upper left, this is the Osaka Gas Service Shop. It is not Osaka Gas.
Osaka Gas Mark is in the upper left, but this is Osaka Gas Service Shop. It is not Osaka Gas.
Osaka Gas' mark and name are small in the upper left, this is Osaka Gas.
This is Osaka Gas Service Shop. However, if you look closely it also has an Osaka Gas Mark, so its credibility to those who do not know the circumstances is high.
As you can see, at a glance, those who do not know almost certainly,
"Osaka Gas Service Shop = Osaka Gas"
I thought that it was, and when I tried listening to this case about all the neighborhood associations that my parents belonged to, I thought that everyone was "Osaka Gas Service Shop = Osaka Gas". As a result, many complaints have occurred so far and it is often a problem, but there is no improvement in Osaka Gas.
In other words, the Osaka Gas Service Shop is like a local electric shop, so to speak, "local gas shop". It is said that it is only called "Osaka Gas Service Shop" by contract entrusted with Osaka Gas. Therefore, there were cases where some apartments and neighborhood associations banned the Osaka Gas Service Shop itself.
I also asked the NHK and each commercial company about this in the past whether I reported in the past or not, "I have repeatedly taken up in the program as a problematic act in the past, but there is no new information So I will not have an interview yet. " In other words, it seems that the same problem behavior as this time is repeated for several decades. Why is the problem neglected for such a long time ...?
So, when I asked about Osaka Gas Service Shop this time (= the power cord was torn off after checking) etc, the party who carried out this inspection (= person who handed out the business card purposely)Departed at the end of last month because I returned to my parents house due to family circumstancesHe said that he did. What a good timing. However, he said that it is possible to call and listen, so when I heard the Osaka Gas Service Shop on the telephone, "I have not turned off the power cord". So who made it? In addition, when asking another person, "I left my company in the last month". Wow, that last month? What is going on?
Since it can not be helped, since it permits the use of the mark and name of "Osaka Gas" to say also as the brand logo, "That Osaka Gas also has supervisory responsibility?" In order to do so, this time Osaka Gas people came. Since it is troubled if you make a complaint remarkably, I told you to "pre-record" beforehand, and if I do not agree to be recorded and made public, I was told that it is okay if you do not have to come, It came in properly.
Osaka Gas' sales promotion group manager came and sees the power cable of the problem and confirms that "This is not natural nature". In other words, we admit that Osaka Gas itself is "intentionally cut with a knife".
At this time, as for the postcard of "Notice of gas equipment inspection patrol" earlier, when asked what this is, from the viewpoint of Osaka Gas"Notice of gas equipment inspection patrol" is "sales activity"And assert.
In short, it is this kind of thing.
· "Osaka Gas" is in charge of the legal inspection being inspected since "gas leakage inspection must be conducted once every 40 months or every 3 years"
· Other "gas equipment inspection" is handled as "sales activity" by Osaka Gas service shop
In other words, this postcard was "sales activity", general guide of sales activities. Moreover, it has nothing to do with Osaka Gas. What that……?
Also, complaints like this time "I do not have a special department to handle complaintsTherefore, this time it is responsible for the sales promotion group supervisor.
In other words, there are corresponding departments for inquiries such as "How do I open a gas tap?" Or "There is no hot water in the bath," but with regard to complaints from customers like this time There is no special department or department to share. Indeed, it is a mechanism that can not be improved to improve it. Until now, I finally understood the reason why the request that "Osaka Gas Service Shop and Osaka Gas are different things, it makes it impossible to distinguish, it is confusing, I want you somehow" did not improve at all. Because it was processed at the site and it was "done" by that. Furthermore, the position where the sales promotion group supervisor who came this time is instructing various sales methods and sales activities to this Osaka Gas service shop. What a persuasive power, no matter what you say with this ... wasted ... ....
Furthermore, Osaka Gas people said "You are not a current criminal but you saw",When. In other words,The criminal is not Osaka Gas Service Shop, do you guys?Initiation to start claiming to implicitly say that it is ". If I start to say such a thing, I think that there are neither original nor children. So, also here, "Invite the police to investigate fingerprints, or do I have to do that?" I can not do anything any more. The kitchen water heater on the second floor is in the veranda on the second floor, but the ceiling height on the first floor is considerably higher than the ordinary house, and it is very difficult for someone to enter and break. As a result, it seems that it began to argue that "a person at home is a culprit, your family is a culprit". It is beyond rude level.
Then, with detailed explanation about all of the above, explaining by referring to the document, as a result of replying to the document, as a result, on August 20, the reply came by FAX.
In summary it will look like this.
Q1: I would like the Osaka Gas Service Shop to stop using the name and mark of Osaka Gas
↓
A1:Use of mark alone is not allowed. Be sure to use the word Osaka Gas Service Shop Living Plus ○ ○ Gas Center when using.
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Actual condition:There is no wording "Osaka Gas Service Shop Lifestyle Plus ○ ○ Gas Center" and it seems that it is using it by itself
Q2:I would like you to stop if you do not need "gas equipment inspection patrol announcement"
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A2:There is no problem with regular security patrol (a type of statutory inspection carried out by Osaka Gas)
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I have not answered
Q3: If the former employee of the Osaka Gas Service Shop is not doing it, it means "What did you check?", And if the employee did it, it was languidly disrupted, in any case the Osaka Gas Service Shop It is supposed to be responsible for former employees and Osaka Gas Service Shop, but what will happen
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A3:About gas appliance sales There is no fact that Osaka Gas sets norms for Osaka Gas Service Shop
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Actual condition:Although Osaka Gas does not impose norms on the Osaka Gas Service Shop, the Osaka Gas Service Shop imposes quotas on employees who belong to it, and in order to achieve that norm, The possibility of doing a "match pump" still remains
Q4: Osaka Gas says it is contracting out to Osaka Gas Service Shop, but what kind of contract is it? I want you to show the contract.
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A4:Outsourcing contract is a fact. In the event of problems such as default, make appropriate correspondence based on the contract.
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Contents of the contract remain unknown, the actual condition is uncertain.
Q5: Although I am a former employee of the Osaka Gas Service Shop this time, the timing of my departure is too good. Are you really leaving the company?
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A5:I will not teach it for personal information protection
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Do not specify whether you truly left the company.
Q6: There is a danger that the power cord is cut in the same way for all the visits that the former employee of the Osaka Gas Service Shop called the inspection called the inspection up to now, what will you do?
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A6:The visit record is called "Magokoro Diagnostic Medical Record" but we do not preserve it. It was discarded without recording in the computer. We have also disposed of this case. However, "current" is recorded by inputting diagnostic contents into the computer.
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As for contents before this time, it is impossible to pursue because there are no special things remaining except for it. It is unknown who started where and where. Is there such a thing?
Q7: There seems to be no division handling complaints in Osaka Gas, but what is going on?
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A7:"Customer Center" receives responsibility and department in charge responds with responsibility
↓
Whether such complaints are accumulated and shared across the company is still unknown. It is true that it is not shared as long as it reads the sentence.
By the way, I told the local fire department about this case, "I want you to tell me if there is a case that there is a fire caused by this kind of thing," if you have a case, I said, "Stop about Osaka Gas' ... You had better tell me, you can not tell me that.
Finally, when I asked the consumer center, "I have this kind of consultation every year, I will make an offer for Osaka Gas on this issue but I will not improve, in fact I told you to report this case by FAX There is no reply as of August 27, it is ignored. "
Conclusion: Unless Osaka Gas stops using logos and marks confusing the Osaka Gas Service Shop, the self-defense measures that can be done now are just to "Do not put the Osaka Gas Service Shop inside the house".
I am also looking for other similar cases.If you know something, click here to contact us.
· Continued
Continue "Do not put the Osaka Gas Service Shop home" ~ Have you went to the police ~ - GIGAZINE
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