US consumer authorities issue corrective order for Amazon not notifying users of recall information for 'dryers with risk of electric shock'
The US Consumer Product Safety Commission (CPSC) has asked Amazon to take corrective action, stating that Amazon should bear certain responsibility for products sold by third-party sellers under the US Consumer Product Safety Act. This means that Amazon will now be obligated to notify consumers about dangerous products.
CPSC Finds Amazon Responsible Under Federal Safety Law for Hazardous Products Sold by Third-Party Sellers on Amazon.com | CPSC.gov
The CSPC has raised concerns about the sale of products on Amazon that require recalls, such as 24,000 defective carbon monoxide detectors that do not sound an alarm, children's nightwear that does not meet flammability standards and may cause burns to the wearer, and approximately 400,000 hair dryers that pose a risk of electric shock. In 2021, the CSPC filed
The CSPC argued that Amazon is a 'seller' and therefore has certain responsibilities even for products sold by third-party sellers, and that it must take minimum measures, such as encouraging customers to return or dispose of the products, and initiating recalls. Amazon, on the other hand, argued that it is not a seller and does not have to take measures to protect the public.
The argument was heard by the CPSC, which ultimately ruled in a unanimous vote that Amazon was a 'seller' of defective or non-safety-compliant products and therefore held legally liable for the product safety.
The ruling requires Amazon to notify everyone, not just buyers, about the dangers of its products and to develop and submit plans to offer refunds or replacements for the products, which include carbon monoxide detectors, hair dryers, and children's sleepwear.
The CPSC plans to issue further orders once it receives a response from Amazon.
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