Amazon integrates Amazon Clinic telemedicine service into One Medical, offering a choice between 'pay-per-visit' and 'flat-rate primary care' options
On June 27, 2024, Amazon announced that it would merge its online consultation service, Amazon Clinic, with One Medical, a medical service it acquired in 2023, and change its name to Amazon One Medical.
Amazon brings Amazon Clinic, One Medical under a single brand
Amazon Clinic is a virtual healthcare service launched by Amazon in November 2022, allowing users who receive prescriptions online to have their medications delivered to their home through Amazon Pharmacy.
Meanwhile, One Medical is a primary care service that integrates face-to-face consultations and medical apps. Amazon announced plans to acquire One Medical in 2022 and officially completed the acquisition in February 2023.
Amazon acquires One Medical, a remote medical service provider, to revolutionize healthcare by eliminating the hassle of face-to-face medical treatment - GIGAZINE
Amazon has announced that it will merge Amazon Clinic and One Medical under a new name: Amazon One Medical. Amazon One Medical users can now choose between 'One Medical Pay-per-visit,' where they pay for each online consultation, or 'One Medical Membership,' where they can receive face-to-face primary care at any of the more than 150 One Medical offices across the U.S.
Pay-per-visit allows doctors to get one-time consultations for over 30 health concerns, from acne to COVID-19 to erectile dysfunction. Online consultations via text message cost $29 each, and video calls cost $49 each.
Patients are required to pay appropriate medical expenses in addition to this amount. Insurance is not accepted or required, but payment by health insurance (FSA/HSA) is possible.
On the other hand, membership-based primary care services, which involve visits to a physical office, allow patients to receive annual health checks from their family doctor and receive health management through in-person or remote consultations for conditions such as diabetes, heart disease, and high blood pressure.
The annual fee is $199 (approx. 32,000 yen), and Amazon Prime members can receive a discounted fee of $9 (approx. 1,500 yen) per month or $99 (approx. 16,000 yen) per year. Amazon Prime members can also add up to five family members for $6 (approx. 1,000 yen) per person per month or $66 (approx. 10,000 yen) per year.
Amazon explained the difference between the two options: 'Pay-per-visit is ideal for customers who don't live near a One Medical office or who already have a primary care doctor but need a quick appointment for a temporary symptom. Meanwhile, One Medical Membership is ideal for customers who live near an office and need help managing their overall health, as it provides same-day or day-ahead primary care.'
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