Amazon sues a criminal group that earned hundreds of millions of yen by committing refund fraud that asks for a refund without returning the product
On December 7, 2023, the international criminal group ``REKK'' is said to have earned millions of dollars (hundreds of millions of yen) from Amazon through a ``refund scam'' that asks for refunds without returning products purchased on Amazon. filed a lawsuit.
Amazon_REKK_complaint - DocumentCloud
Amazon (AMZN) Says Global Theft Ring Swipped Millions in Fake Refunds - Bloomberg
https://www.bloomberg.com/news/articles/2023-12-07/amazon-says-global-theft-ring-swiped-millions-in-fake-refunds
Amazon sues REKK fraud gang that stole millions in illicit refunds
Amazon sues group that fakes returns so people can get free MacBooks - The Verge
https://www.theverge.com/2023/12/8/23993573/amazon-rekk-refund-return-fraud-lawsuit
According to a complaint filed by Amazon in the U.S. District Court in Washington state, REKK uses social media such as Reddit and Discord to promote a refund fraud service that ``allows you to get products without paying.'' was doing.
After REKK customers purchase big-ticket items, such as MacBook Pros or car tires, on Amazon, they pay REKK a portion of the purchase price. REKK then hacked into Amazon's internal systems and paid bribes to Amazon support staff to approve refunds even though they had not returned the purchased products. It is said that the messaging app Telegram was used to communicate between customers and REKK.
Below is the proof of refund on Amazon by REKK, published by overseas media Bleeping Computer.
An Amazon employee who actually accepted a bribe from REKK approved the refund of 76 items worth $100,000 (about 14 million yen) in exchange for accepting a bribe of $3,500 (about 500,000 yen). I'm making it clear.
In response to this situation, on December 7, 2023, Amazon announced that 20 members of REKK who were believed to have been involved in a series of refund frauds and seven former Amazon employees who were said to have provided information to REKK. I filed a lawsuit. 'Defendants' scheme is to deceive Amazon into approving refunds for items that will not be returned,' Amazon said in its complaint. secured,'' he said.
'People who use illegal refund services like REKK should understand that there are real victims of these services,' said Jamie Wendell, Amazon's cybercrime attorney.
Amazon will spend a budget of $1.2 billion (about 170 billion yen) in 2022 alone and employ about 15,000 employees to prevent fraud. Dharmesh Mehta, Amazon's vice president of Seller Services, said, ``When fraudulent activity like this is discovered, Amazon issues warnings, suspends accounts, and prevents users involved in refund fraud from opening new accounts.'' We are taking various countermeasures, including implementing the following.'
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