Internal email reveals that Uber Eats' food delivery robot is sending camera footage to the police



Uber Eats, which delivers food and daily necessities, has partnered with autonomous delivery robot company Serve Robotics to

deploy up to 2,000 autonomous delivery robots. It has been reported that such autonomous delivery robots are constantly filming while in operation and providing the images they take to the police.

Food Delivery Robots Are Feeding Camera Footage to the LAPD, Internal Emails Show
https://www.404media.co/serve-food-delivery-robots-are-feeding-camera-footage-to-the-lapd-internal-emails-show/



Uber Eats, which is actively working on autonomous delivery, has partnered with Serve Robotics to test autonomous delivery robots starting in 2022. Uber Eats has since deployed a total of 2,000 robots in locations such as San Jose, Dallas, Vancouver, and Los Angeles, and has been using these robots for automated delivery since 2023.

Uber Eats to introduce 2,000 autonomous delivery robots - GIGAZINE



Serve Robotics claims that ``we use AI to deliver autonomously'' regarding autonomous delivery robots. It further reports that ``these robots are constantly monitored remotely.''

404 Media, a foreign media outlet, has published emails between Serve Robotics and the police showing that Serve Robotics is sending camera footage from its autonomous delivery robots to the police. According to 404 Media, the incident that resulted in the video being sent to the police was an incident in Los Angeles in which two men attempted to steal an autonomous delivery robot. As a result, the theft ended in failure, but the Los Angeles Police Department (LAPD) will investigate the incident as an attempted robbery.



Serve Robotics will send the footage of the theft taken by the robot to the LAPD. LAPD conducted an investigation based on the video sent from Serve Robotics and arrested the culprit. We have also successfully secured a conviction for attempted theft.




LAPD declined to comment on its partnership with Serve Lobotics, but Detective Chica Estrella, who worked on the case, said, ``We would not have been able to identify the perpetrator without the footage provided by Serve Lobotics. This is critical to criminal investigations and is a great tool for both victims and law enforcement. When we partner with companies like Serve Robotics, more crimes are solved. 'I guess so.'

``We received questions from the police about this attempted theft incident and were asked to hand over the footage to the police before it was deleted,'' said Terwell, head of communications at Serve Robotics. Mr. Thelwell also reported, ``In accordance with our privacy policy and related laws, Serve Robotics regularly deletes captured footage, unless it is unavoidable for security reasons.'' Serve Robotics' privacy policy states: ``We may share information with third parties, such as law enforcement agencies, government authorities, police, etc., if we believe it is necessary to protect our property or the rights or safety of our associates.'' It has been described as.

On the other hand, 404 Media points out that ``Serve Robotics has not disclosed the period for storing videos or the policy for monitoring.'' ``Serve Robotics only protects the privacy of customers who order food, and does not seem to care about the privacy of local communities unrelated to delivery.''

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in Web Service,   Hardware, Posted by log1r_ut