A person who misdelivered a product different from the order five times in a row from Amazon appeared
by gwaar
Twitter user dave meslin tweeted a story about a product purchased on Amazon not being delivered correctly. Mr. meslin reported that he had suffered from incorrect delivery five times in a row.
'Three weeks ago, I ordered a cardboard box from The Packaging Wholesalers on Amazon.ca . I ordered 6 inches long x 9 inches wide x 6 inches high (15.24 cm x 22.86 cm x 15.24 in height. cm) cardboard box set of 25 ''
1. Three weeks ago, I ordered a box of boxes from @PkgWholesalers , via @amazonca .Specific , I ordered a package of 25 boxes, each 6x9x6: https://t.co/My0zSBmYyD
— Dave meslin (@meslin) February 7, 2020
'The product arrived, but the one inside the box was a granola with chocolate sea salt flavor.'
When The Delivery 2. Arrived At My Door, It Was A Box Of Chocolate Sea Salt Granola Packets. Pic.Twitter.Com/IJq0UIKYTe
— Dave meslin (@meslin) February 7, 2020
'I was frustrated, but mistakes were made, and when I visited Amazon.ca, I realized I could return the item for free. So, the button' Send wrong item ' I asked you to get the right product. '
3.I was frustrated, but mistakes happen.So I went onto @amazonca and saw that I could send the package back, for free! I clicked on the 'wrong item shipped' button, and asked them to re-ship the correct item .
— Dave meslin (@meslin) February 7, 2020
'And this was what arrived a few days later. A new granola bag arrived.'
A Few Days 4. Later, Another Box Of Granola Arrived. Pic.Twitter.Com/kSHUKERAsG
— Dave meslin (@meslin) February 7, 2020
'I returned it again, canceled the order itself and asked for a refund. Then I ordered the cardboard box again from Amazon.ca. I thought the misdelivery that occurred to me was a one-time event. And thought it was the best way to get the right product. ''
5.I shipped it back, cancelled the order and asked for a refund. Then I re-ordered the item, starting afresh.I figured it was a one-off glitch, and a new order would be fine. .... right ?
— Dave meslin (@meslin) February 7, 2020
'And two days after the order, the product was delivered back in the box. Inside was a Harry Potter coaster.'
Two Days Later 6., I Got A Box Delivered To My House With - I Kid You Not -. A Package Of Harry Potter Coasters Pic.Twitter.Com/315nZzunxL
— Dave meslin (@meslin) February 7, 2020
'I returned this again, but couldn't understand why the misdelivery was happening, so instead of asking for a refund, I contacted Amazon.ca again and asked me to' send the correct product. ' Yesterday, a new bag of granola arrived home. ''
7.I returned the item and, for reasons I can't fathom, instead of asking for a refund I again asked @amazonca to send me the correct order.Yesterday , I got another box of granola.
— Dave meslin (@meslin) February 7, 2020
'In addition, all of the problems were solved within me today. Granola and coaster companies have purchased cardboard boxes for shipping from the manufacturers of cardboard boxes I was trying to buy. It turned out, and Amazon.ca's barcode scanner read the old barcode affixed to the carton (after being sold to a granola company or coaster company) and made the wrong shipment. '
8. Today I figured out the problem.The granola company and the coaster company buy THEIR boxes from the same people I'm trying to by mine from.And the barcode scanners at @amazonca are picking up the old sticker-from the box company ! pic.twitter.com/bHYxtiYyQ9
— Dave meslin (@meslin) February 7, 2020
'So every time Amazon.ca delivered the wrong item, I got one cardboard box I really wanted: I ordered 25 sets of 25 cardboard boxes and received the granola If you return it in a plastic bag, you will have 25 cardboard boxes at your disposal, free of charge. '
9.So each time I was getting the wrong order, I was also getting ONE correct box.So now I'm thinking I should just order 25 packages of 25 boxes, ship the sea salt granola back to @amazonca in plastic bags-and just keep all the boxes.For free.
— Dave meslin (@meslin) February 7, 2020
'After I tweeted about Amazon's misdelivery, I received a fantastic message from Amazon Customer Service. The message recommended contacting Amazon Customer Service. After a 40 minute online chat, Said, 'The wrong product was being delivered due to an error, but now we can get the right product.'
10. UPDATE: So, after my thread was posted, I got a nice message from @AmazonHelp , asking me to contact their support team. Following a 40 minute online chat, I was told: 'You had been delivered wrong items because there was some error but now you will get the proper items. '
— Dave meslin (@meslin) February 9, 2020
'I honestly answered,' Is the error fixed? I'm skeptical because the first three weren't fixed, 'but from Amazon.ca,' You got the right product. Yes, it's no trouble for you anymore. Don't worry. ', And once again I ordered a cardboard box from The Packaging Wholesalers ...'
11. I responded, with honesty: 'The error has been fixed? It wasn't fixed the first three times .. so I'm skeptical!' @Amazonca responded: 'You will get the correct item.I do not want any more hassles for you.Please do not worry. 'So I re-ordered the @PkgWholesalers boxes ...
— Dave meslin (@meslin) February 9, 2020
'Today, a new cardboard box has arrived.'
12. Today, another box arrived.pic.twitter.com/nJiDbE5uVS
— Dave meslin (@meslin) February 9, 2020
'Now I received a total of 12 bags of granola and 4 Harry Potter coasters. I also contacted The Packaging Wholesalers, a cardboard box distributor, to make sure they are handled correctly. I couldn't do it. I would like to go to the store and buy a cardboard box as Mike Layton advised. '
13.I've now received a total of 12 bags of granola + 4 Harry Potter coasters.I've reached out to @PkgWholesalers , but they brushed me off.I think I'm gonna take @m_layton 's advice and just go to a damn store.You know, a physical place, with things in it.
— Dave meslin (@meslin) February 9, 2020
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