The possibility that the airplane will not fly during the busy season due to the pilot's overdays, the cause is a computer system bug


ByERIC SALARD

At the timing of the year-end holiday season where customers of passenger aircraft are increasing significantly, American airlines are in a state where pilots are not enough to fly due to system bugs and airplanes can not be blown.

Oops: American Airlines Accidentally Let Too Many Pilots Take Off The Holidays: The Two-Way: NPR
https://www.npr.org/sections/thetwo-way/2017/11/29/567286235/oops-american-airlines-accidentally-let-too-many-pilots-take-off-the-holidays

During the Christmas season, more people go on holiday trips using holiday vacations and demand for airline routes also increases. For this reason, airlines are taking action to address a huge number of users until taking measures such as increasing the number of flights, but how much pilots take American holidays at this time are too many, I am in the situation that I can not secure the number pilots.

This situation was caused by a bug in the pilot's vacation schedule management system operated by the company. In this system, a mechanism is adopted that gathers requests from pilots who wish to take a vacation and assigns holidays according to aviation demand, but in a state where pilots above the prescribed number can acquire holidays due to program malfunction It was said that it had become.

A labor union to which 15,000 pilots of American aviation subscribeAllied Pilots Association"Dennis Tajer, spokesperson for public relations at APA, said that" the airline operates 24 hours a day, 365 days. In this case, the pilot's leave management system abandons the role of firmly coordinating attendance management , Everyone's Santa-san, I said, "Do you want a day off?"

ByTomás Del Coro

But the actual situation is not half a joke. According to Tajer's expression of "artificial snowstorm", it is predicted that the pilot will run short at 15,000 flights over the end of the year when demand is rapidly increasing. Especially, many pilots have taken leave from December 17th to December 31st, and the situation is urgent.

For American Airlines, we are attempting to take measures such as paying regular 150% of the fee based on the contract for the pilot who returned the vacation, and in collaboration with APA we are working to break the situation. Although it is a distant American story, it may be better for people who are thinking about traveling to the USA at the end of the year a little wary of it.

BySusan Sermoneta

in Software, Posted by darkhorse_log