IPhone is completely locked and unusable "Error 53" problem developed into class actions

ByKārlis Dambrāns

If you update the OS to iOS 9 or later after repairing the iPhone's home button with a non-genuine shop, the iPhone will be completely locked and it will be unusableError 53The problem has become a big topic all over the world, but finally on behalf of users who were dissatisfied with Apple's response in California in the USA, the law firmPCVACaused a class action suit.

PRESS RELEASE - PCVA Files Class - Action Lawsuit Against Apple for "Error 53" Issue | Seattle Tacoma Sexual Abuse Lawyers, Personal Injury Attorneys - Pfau Cochran Vertetis Amala
http://www.pcvalaw.com/press-release-pcva-files-class-action-lawsuit-against-apple-for-error-53-issue/

Class-action suit over iPhone-bricking Error 53 filed in California | Ars Technica
http://arstechnica.com/apple/2016/02/class-action-suit-over-iphone-bricking-error-53-filed-in-california/

The problem is the phenomenon that an iPhone called "error 53" is suddenly locked. This phenomenon occurs when you update iPhone 6/6 Plus home button to Apple's iOS 9 or later OS after repairing or damaging the home button on Apple's irregular shop, the iPhone is completely locked It is becoming a problem by being unable to use it. This phenomenon seems to have existed since 2015 when iOS 9 was released, famous for iPhone repair / disassemblyIFixitThe page concerning error 53 has been browsed more than 180,000 times and it can be seen that many users encountered error 53. Incidentally, the reason why the error 53 became widely known is that since February 2016The GuardianIt seems that it was coverage by.

For "error 53" you can read the following article to understand Apple's claims and where users are dissatisfied.

Fear of 'error 53' which leads to death by writing up iPhone 6 - GIGAZINE


Actually, Touch ID purchases apps on the App Store and Apple's payment service that services have not yet started in Japan "Apple PayIt becomes usable only by touching the home button. In this way, since Touch ID is a function related to money transaction, we do not know Apple's stance that "We will not accept repairs outside regular stores" in order to protect them from the hands of malicious attackers There is none. However, when an iPhone user who encountered this phenomenon brought a terminal to the Apple Store, the staff told "I can not do anything" and it is said that 270 pounds (about 46,000 yen) is necessary for the exchange So it seems that users who were dissatisfied with these correspondences had a class action lawsuit in California.

It was the Seattle law firm PCVA who filed a complaint in the United States District Court for the Northern District of California on behalf of several iPhone 6 owners who encountered error 53 issue. PCVA says, "It is" harassment "to prevent the iPhone from working properly if the damaged Touch ID or any of these are repaired by a third party repair agent.Apple is not enough for consumers We have not warned that the user who has been damaged by the Touch ID button has replaced the sensor and is faced with this problem. "

Error 53 LawsuitByMikey Campbell

What PCVA is asking Apple for in lawsuit is "to stop the measures to invalidate iPhones repaired by third parties, to provide software updates to recover invalidated devices" "complaining of dissatisfaction Two things, that the Apple side will bear the repair cost for the warranty on the user's terminal. " According to the complaint, the Apple side seems to refuse to repair the guarantee terminal as "it is a problem caused by consumers using third party repair agents."

There are multiple iOS terminals with built-in Touch ID besides iPhone 6/6 Plus. The complaint of iFixit and a class action complaint alleges that "the same phenomenon occurs on iPhone 6s / 6s Plus", but it does not mention iPhone 5s which is the first iOS terminal with Touch ID installed. About this news siteArs TechnicaSays that these problems may be occurring on iPhone 6 and later terminals equipped with an NFC sensor for Apple Pay.

The complaint has not been approved by the court at the time of writing the article.