Hardware failure of Vector's mail server, not recovered after 2 weeks elapsed



Unauthorized access announced on March 21 of last monthbyThe possibility of leakage of personal information about 260,000 (possibly including a credit card number in the worst case)Actually, it was not written on the page of the press release at this time, but to Vector who is registering the author as of March 23, a slightly different sentence comes from the media department of Vector Inc. It arrived.

Regarding the Vector software library, we are currently working on
There was no trace of unauthorized access.
Therefore, at the moment the danger of leakage of information etc registered by the author is extremely high
It seems to be low, but we will contact you as soon as the impact is confirmed.

Furthermore, this sentence has the following continuation, and it is announced that a failure of the mail server has occurred.

Also, on March 21 (Wednesday) a hardware failure has occurred in the server that delivers mail to the author
Because it occurred, we are sending "software announcement announcement" etc. that we are sending at the time of software release
We are in a state where you can not send e-mail.
This is a different event from the above illegal access to our server,
I would like to have more time to restore the server.

In addition, Vector software information mail service "BeckleIt is written as follows.

[Information on temporary suspension of distribution] Delivery of "Beckle" has been temporarily suspended to investigate and respond to unauthorized access to our server that occurred from March 19 (Monday) to March 21 (Wednesday) . Humbly thank you for your understanding. (Beckle Editorial Department)



In addition, thinking carefully well since entering in April, I did not receive the e-mail with the subject "[Vector] Request to check the registration content" that should be sent at the end of every month, I thought "?" However, it became finally arrived today that the e-mail with the subject "【Vector】" Apology on unpublished e-mail issue "" Please confirm your registration content "arrived from the vector.

It is a vector.
Thank you for using our service.

Regarding the e-mail of "Request for confirmation of registered content" we are sending at the end of every month,
I was able to recover from the hardware failure of the mail server that occurred on Tuesday, March 21
I am sorry by not being, but I can not send it.

Hardware failure is not caused by unauthorized access that occurred the other day,
Based on this problem, we are reviewing security.
For that reason, I apologize that restoration is delayed significantly.

We will inform you the same information as "Request for confirmation of registered content"
Issuance of "Public work list (with download number)" mail is possible
I will.
I am very sorry, but as for the author who needs the information of the download number is needed
In addition, please apply in the following procedure.

【"Public work list (with download number)" How to issue e-mail】
(1) Login to "Library work registration page"
https://vecauthor.vector.co.jp/libauthor/

(2) Select "Change author information"

(3) Select "Acquisition setting of public works list (with download number)"

(4) Press the "Publish public list" button

※ Mail will be shipped around 10:00 in the morning.
E-mail will be shipped only once per application.
(After sending mail, it returns to the state of "Do not issue".)

We apologize for any inconvenience caused by our company's circumstances.
Humbly, thank you for your understanding.

As to the possibility of "about 260,000 personal information leaks due to unauthorized access", what has become eventually unknown at the moment is yet to be clearly identified and "On the possibility of leakage of customer information due to unauthorized access"Last update date is stopped at" 2012.03.30 17: 20 ".


As for "compensation, etc., we will guide you as soon as possible" and is also written, and the state of the universe as to how the final range of influence is limited is still being kept, and on the contrary, the hardware of the mail server Including the shocking fact that two weeks have elapsed since the disaster but still not recovering, it only makes a bad feeling somehow, I am very worried about what will happen in the future.

in Web Service, Posted by darkhorse