Apple will be fined over 1.2 billion yen because the iPhone's water resistance notation is misleading
Italy's Fair Trade Commission L'Autorita Garantedella Concorrenza e del Mercato (AGCM) has fined Apple 10 million euros (about 1.25 billion yen) for misleading the notation about the water resistance of the iPhone. did.
AGCM --Autorita' Garante della Concorrenza e del Mercato
Italy Fines Apple $ 12 Million for Misleading iPhone Water Resistance Claims --MacRumors
https://www.macrumors.com/2020/11/30/italy-fines-apple-12m-iphone-water-resistance/?scrolla=5eb6d68b7fedc32c19ef33b4
Apple fined € 10M by Italian watchdog over iPhone waterproofing claims --The Verge
https://www.theverge.com/2020/11/30/21726287/italy-apple-fine-iphone-waterproofing-warranty
iPhone water resistance claims ruled unfair; Apple fined $ 12M ―― 9to5Mac
https://9to5mac.com/2020/11/30/apple-fined-12m-for-unfair-claims-about-iphone-water-resistance/
AGCM's 'misleading' statement is about Apple's 'iPhone water resistance' and 'repair warranty.' Apple has described the water resistance of the iPhone as 'up to 30 minutes at a maximum depth of 1 to 4 meters (varies depending on the model)' for iPhone 8 to iPhone 11 models.
However, according to AGCM, this water resistance has been demonstrated only in a static environment using pure water, as is done in the laboratory. In this regard, AGCM argued that it was an improper statement to consumers, saying that 'these claims are not clear to be true only under certain conditions.'
In addition, Apple has stated that the repair warranty is 'damage caused by liquid is not covered by the warranty', and if there is a reaction to the liquid intrusion indicator built in the iPhone or iPod, it will not be covered by the Apple product 1 year limited warranty. I have stated clearly. Regarding this, AGCM said, 'It is inconsistent to have a disclaimer for damage caused by liquid while promoting water resistance,' and there is a discrepancy between the conditions shown at the time of purchase and the conditions shown at the time of repair. Argued that it existed and was deprived of the warranty rights that consumers expected at the time of purchase.
Liquid damage to iPhone and iPod is not covered by warranty-Apple Support
https://support.apple.com/ja-jp/HT204104
News site 9to5mac, which details the issue, reports that the AGCM proceedings could lead to class action proceedings in the United States and other countries.
In addition, on October 30, 2020, Apple released a page titled 'Splash-proof, water-resistant, dust-proof performance of iPhone 7 and later', and in it, 'Laboratory' about splash-proof, water-proof, dust-proof performance of iPhone 7 and later. It has been tested under the controlled conditions of ', but it is unclear whether this is a measure following this incident.'
Splash-proof, water-resistant, and dust-proof performance for iPhone 7 and later-Apple support
https://support.apple.com/ja-jp/HT207043
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in Mobile, Posted by darkhorse_log