Personal information leakage of 7 million people from JTB, passport information as well

Travel agencyJTBIt was found that the server of illegal access received personal information leaked.

JTB personal information 7 million people leaked due to unauthorized access | NHK News
http://www3.nhk.or.jp/news/html/20160614/k10010556201000.html


According to NHK's report, the personal information that may have been leaked due to unauthorized access may be up to 7 million people in damage such as the user's "name" "address" "passport number".

JTB is scheduled to hold a press conference at 5:00 pm by Mr. Takahashi Hiroyuki at the Ministry of Land, Infrastructure and Transport.

JTB "Possibility of leakage of personal information" From 5:00 pm President's interview: Nihon Keizai Shimbun
http://www.nikkei.com/article/DGXLASDZ14HLI_U6A610C1000000/


◆ 17: 25 Addendum
JTB issued a release "About the possibility of personal information leakage due to unauthorized access".

On the possibility of leakage of personal information by unauthorized access
http://www.jtbcorp.jp/jp/160614.html


The background of unauthorized access is JTB's PC infected with virus on 15th March 2016 via e-mail. We confirmed several suspicious communications from 19th to 24th, so we interrupted the communication and investigated in the network. After that, in collaboration with an external security special company, as a result of investigating and analyzing unauthorized access, we confirmed that personal information is included in the data file deleted by an intruder from outside on May 13. We set up an "accident countermeasure headquarters" in the company, started data normalization, it turned out that it revealed that the restored data file contains personal information of about 7 930 thousand people.

Personal information that may have flowed out is "personal name (Kanji, katakana, romaji)" "sex" "date of birth" "mail address" "address" "postal code" "telephone number" "passport number" "passport acquisition It is said that about 4,300 passport information items are still valid at the day. The credit card number, bank account information, reservation details of the trip are not included.

According to the JTB "Although it turned out that there was a possibility that some personal information leaked out as a result of the survey, it is not confirmed at the present time the fact of the spill, and personal information was misused There is no report that it was damaged by that thing. "

In addition, the contact point in case of a suspicious contact or damage which seems to have abused outflow data is as follows.

【Customer Special Window】
Dedicated toll-free: 0120-589-272
Reception hours: 09: 00-20: 30 (Saturdays, Sundays, holidays)