"Apologies" clearly disappears the impulse of "anger" but can not suppress "discomfort"

ByYllan

As a result of studying the mechanism of "anger" which is one of the basic emotions, it is said that the apology is effective as "side of aggression" of "anger", it is not effective for "discomfort" Professor Kazuo Okanoya of the University Graduate School of Integrated Arts and Culture and the JST Strategic Creation Research Promotion Project ERATO-type research "Okanoya emotion information project" Kubo Kenta researchers and others.

Joint announcement: Analyzing the effect of "apology" with multiple indicators, elucidating its effectiveness - The impulse of "anger" can be eliminated, but discomfort can not be suppressed -
http://www.jst.go.jp/pr/announce/20120323/index.html


First of all, although it was also known in previous studies that "anger" can be suppressed by an apology as generally thought, it is actually well understood whether apologies suppress "what" in anger I heard he did not.

In order to elucidate this point, we measured multiple indicators about physical reactions accompanying anger at the same time, that is, "EEG" as a central nervous system reaction of anger, "heart rate" as "reaction of autonomic nervous system" or " Sweat) "and as a psychological reaction using" subjective index "which is a psychological test asking for a reply with a questionnaire, strong impulses (aggression) trying to attack or interfere with the opponent are suppressed but I heard that pleasure is not suppressed.

In short, when you apologize, you can suppress the feeling of hitting the impulse of anger, but the feeling that you feel unwell is still going on, so anger becomes a component of "aggression" and "discomfort" The possibility that the "heart rate" and "skin electrical response (sweat)" which have been thought to be indicators of anger general in the past can be related to "aggression" and "discomfort" of anger That is, it is.

"Imbalance state of right and left brain activity": The anger group which did not receive compared with apologized apology group is increasing the imbalance state of the left and right brain activity expressing the occurrence of approaching motivation of anger.


"Results of autonomic nervous system reaction": A shows heart rate response, B shows sweat reaction, apologizing effect was recognized in heart rate reaction but not in sweat response.


Results of "Pleasure / discomfort scale (PANAS)" (Japanese version) and "Status Aggression Scale (STAXI)" (Japanese version): The effect of the apology is recognized only in the psychological scale reflecting the offensive state, He was not admitted to the psychological scale reflecting the mood state.


This result together with the effectiveness of the apology leads to the elucidation of the emotional mechanism, and in the future, in order to prevent misunderstandings of only letter exchange on the Internet etc., emotions supporting non-face-to-face communication It is expected that it will be applied to the development of an interface (a tool to judge and present the emotions of others).

This research was conducted in collaboration with Prof. Nobuyuki Kawai of Associate Professor of Graduate School of Information Science at Nagoya University, group leader of the emotional interface group of this project, and the results of this research are presented on March 22, 2012 It is said that it will be published in online science magazine "PLoS ONE" published by Eastern Time in the USA.