Official announcement of how to use unofficial toner in Canon printers, impact of semiconductor shortage



For many years, it has become customary in the printer industry to 'sell the main unit cheaply and sell toner and services at a high price.' Meanwhile, Canon's German branch office has posted 'How to use unofficial toner' in official support, which is affected by the shortage of semiconductors and breaks the conventional practice.

Interim-Toner --Canon Deutschland

https://www.canon.de/support/business-product-support/interim-toner/

Canon can't get enough toner chips, so it's telling customers how to defeat its DRM | Ars Technica
https://arstechnica.com/tech-policy/2022/01/chip-shortage-has-canon-telling-customers-how-to-skirt-its-printer-toner-drm/

The printer has an IC chip built into the toner cartridge side, and this IC chip certifies 'official toner'. This IC chip is also used to read the remaining amount of toner, but there are cases where it actually works as an 'unofficial toner exclusion mechanism', such as refusing printing when an informal cartridge that does not have an IC chip installed is attached. Did.

However, due to today's global shortage of semiconductors, Canon's German branch has posted 'How to install an unofficial cartridge' on its official support page.

To summarize the contents, 'If you install an unofficial cartridge that does not have an IC chip built in, an error message will appear, but please ignore that error message and use it.' The error message varies depending on the model number of the product, but an example is as follows. In this case, there is an error saying 'The cartridge is malfunctioning or not a genuine Canon product', so press 'I Agree' and continue using it normally.



However, as mentioned above, the IC chip is also used to read the remaining amount of toner, so if you use an unofficial product that does not have a built-in IC chip, the function to display the remaining amount of toner as a percentage will not work. Therefore, it seems that the remaining amount of toner suddenly changes from 100% to 0% on the display, and this support guidance explains 'Please change the cartridge when it reaches 0%'.



The target products are the company's large-scale business printer ' imageRUNNER ' series, and the model numbers are as follows.

imageRUNNER 1435i / 1435iF
imageRUNNER 2625i / 2630i / 2645i
imageRUNNER ADVANCE 4525i / 4535i / 4545i / 4551i, II und III
imageRUNNER ADVANCE C250i / 350i / C351iF
imageRUNNER ADVANCE C255i / C355i / C355iF / C256i / 356i
imageRUNNER ADVANCE C256i / 356i II und III
imageRUNNER ADVANCE C3320i / 3325i / 3330i
imageRUNNER ADVANCE C3520i / 3525i / 3530i, II und III
imageRUNNER ADVANCE C5535i / 5540i / 5550i / 5560i, II und III
imageRUNNER ADVANCE DX 4725i / 4735i / 4745i / 4751i
imageRUNNER ADVANCE DX 6000i
imageRUNNER ADVANCE DX C257i / C357i
imageRUNNER ADVANCE DX C3720i / 3725i / 3730i
imageRUNNER ADVANCE DX C3822i / 3826i / 3830i / 3835i
imageRUNNER ADVANCE DX C5735i / 5740i / 5750i / 5760i
imageRUNNER C1325iF / 1335iF
imageRUNNER C3025i
imageRUNNER C3125i
imageRUNNER C3226i

In the preface of the support guidance, Canon's German branch stated, 'To ensure a continuous and stable supply of consumables, we have decided to deliver consumables that do not contain semiconductor parts. We use consumables that do not contain semiconductor parts. Even if you do, there is no adverse effect on print quality, but some additional functions such as toner remaining amount detection may be affected. '

in Hardware, Posted by darkhorse_log