"Mobage (Mobage)" Large-scale down including Yahoo! Mobage

"Kaito Royale"Farmer Hokkolina"Mobage (Mobage)", a portal site for mobile phones and a social networking service that distributes many games, has become difficult to connect since around 9:30 on Thursday, August 25, Currently still various contents, Yahoo! GameYahoo! GameIt is not connected to the corporate site of the portal site "Yahoo! Mobage (Yabagoe)" for PC contents and even the management company "DeNA".

DeNA's public relations Twitter accounts are notified via the following tweets around 11 am after about 2 hours from the occurrence of the trouble. It was hard to browse "Mobage" from around 9:30 am, and I revealed that it is undergoing restoration work.

"Mobage" is difficult to browse around 9:30 on August 25th. We are currently doing recovery work, but we sincerely apologize for any inconvenience.


"Yahoo! Mobage" also seems to be unable to connect.


Q & A in "Yahoo! Game" is also asking questions because every site on "Mobage" does not connect with company page.


Around 11:27, a topic was set up in "Yahoo! Chiebukuro" as well.


Even on Twitter, there are many voices saying that it does not lead to "Mobage".

All of the game of Mega Mobage is falling (o · ω · o) What's wrong (o · ω · o)

I can not connect to Mobage. System error seems to have occurred

I can not connect to Mobage ......

Mobage, DeNA 's corporate HP has fallen and it seems that all of it is done with So - net / 24 and IIJ / 22' s addresses. Since packets do not reach the router just before it happens, it happens quite often at the base.

Good morning! I can not connect to the Mobage application, but ... I have to warm eggs, but it is not easy ...

At around 12:26, ​​the mobage mobile site was restored and connected.


It also describes the cause of this bug that was not written in the tweet, and it means that there was a situation in which it was difficult to connect due to "a problem with our facility".


At about 12:40, confirmed the restoration of big titles such as "Kaito Royale" and "Gundam Royale", TV commercials are on air. Although we tried to connect other games as well, there is almost no other thing that can be connected steadily besides these two contents.



Added 23:50 on 25th August 201

According to the release released at the DeNA official website at 19:05, "Mobage" has been almost recovered as of 18:40, and it is expected that full restoration including other services will be completed within 25 days about it.

About restoration of access failure - [DeNA] DN Inc.

1. Date and time of occurrence
August 25 (Thur) 9: 20
2. Cause
Due to line failure at data center
3. Range of influence
Our company site, general service operated by the group including "Mobage". Specifically, events such as "Mobage" can not be accessed, games can not be used, etc. occur
4. Recovery status
Restoration has been progressing from 11:40 on August 25 (Thursday), and today as of 18:40 today "Mobage" has been almost recovered, and today we will fully restore including other services Outlook

From now on, I am willing to work on further strengthening the backup system to prevent recurrence.
We sincerely apologize for any inconvenience caused to you and your concern.

The cause of this problem is due to the physical cause the tenant in the data center of DeNA incorrectly disconnected the line during construction, Nippon Steel Solutions, which manages the data center, apologized in the release Is posted.

About communication failure in our data center | News · Press Release | Nippon Steel Solutions

Communication failure occurred at our data center around 9:30 today. This obstacle is caused by mislabeling the line during the construction work done by the tenant in the data center.

Due to this obstacle, access trouble has occurred to customer service such as "Mobage" of DN Corporation and we are doing our utmost to restore it today today.

We apologize for the inconvenience and thank you for all your troubles.