When HTC smartphone makes it impossible to send mail to part, KDDI and SOFTBANK call attention

KDDI's WiMAX compatible smartphone "Htc EVO WiMAX ISW 11HT"Or SoftBank Mobile's"HTC Desire"HTC Desire HDAlthough HTC made smartphones are released from each company, such as "It is clear that the situation that it can not send e-mail has occurred, attention calling attention is done.

Please note that it is not caused by bugs in software.

Details are as below.
Notice of "Mail application" in "htc EVO WiMAX ISW 11 HT" | Notice from au | au by KDDI

For customers using SoftBank X06HT / X06HTⅡ / 001HT | SoftBank

According to the alert announced to users using HTC smartphone by KDDI and SOFTBANK MOBILE, when sending and receiving mail using the pre-installed mail application, send mail to some addresses It seems that things that can not be sent are revealed.

This is an address (.) Containing consecutive ". (Dot)" in the mail addressExample: ○○○ .. △△△ @ ××× .ne.jp), And it can be transmitted as usual with regard to one that contains only one dot or other e-mail address.

Moreover, it is said that it is possible to send mail from Gmail and newly downloaded mail application instead of the preset mail application, and we are currently working on revising the mail application in order to solve such a phenomenon, We plan to respond by software update.

Incidentally, this is the reason why such a situation occurred, but the technical specification "RFC (Request for Comments)" standardized by the organization "IETF (Internet Engineering Task Force)" which formulates the standardization of the technology used on the Internet in the first placeFor mail addresses, forbidding two or more consecutive dotsAlthough,NTT Docomo and KDDI allowed the acquisition of e-mail addresses that do not conform to the provisions of RFCBecause there is a time.

In other words, it is because the mail application of HTC smartphone can not send mail to part because it is made with specification conforming to RFC, which means that bug of software is not the cause ... ....