Netflix will automatically cancel subscriptions for members who are not using the service



Netflix, which is a subscription-type streaming distribution service, sends an email confirming the continuation of the contract to users who have not used the service for a long time, and if there is no response, the contract is automatically canceled Announced.

Helping members who haven't been watching cancel

https://media.netflix.com/en/company-blog/helping-members-who-havent-been-watching-cancel

Netflix is making it easier for people to cancel their subscriptions-The Verge
https://www.theverge.com/2020/5/21/21266318/netflix-cancel-subscription-1-2-years-members-global


According to Eddy Wu, Director of Product Innovation at Netflix, users who haven't seen anything in Netflix for the first year or who haven't watched for more than two years will continue to get subscriptions. An email will be sent to confirm whether to continue. If you do not confirm from this email, your Netflix subscription will be automatically canceled.



Wu says, 'Do you see the feeling of being depressed when you realize that you haven't used the service for years after signing it up? Netflix wants to avoid paying for things they don't use. 'We think it should be easy to sign up for and cancel the service, so even if your subscription is canceled within 10 months, you can still use your previous account information, profile, You can use the display settings as is and resume your subscription. '

It has been announced that Netflix has approximately 182 million subscribers as of April 2020.

Netflix's new subscribers are over 15 million, more than double the expected growth, due to the new coronavirus-GIGAZINE



It is said that less than 0.5% of users are inactive for a long time so that a subscription confirmation email is sent, and there are only a few hundred thousand. The automatic cancellation system has already been incorporated into the financial guidance and will start from June 1, 2020.

'I hope Netflix's new approach saves you the hard-earned cash for the foreseeable future,' said Wu.

in Web Service, Posted by log1i_yk